Vera Cruz Residential

  Massimiliano M... 

Personale molto disponibile, ottima posizione, ottima colazione.

  Customer Review 

It was within the center of Porto so the location was great. The breakfast was nice ith a veu over Porto. The employees was very kind and it was much more a hotel then a Hostel. Everything was very clean.

  Beatrice H... 

It was inside the middle of Porto so the location was great. The breakfast was nice ith a veu over Porto. The employees was really kind and it was a lot more a hotel then a Hostel. Everything was really clean.

  Catalin B... 

I did not realy like. We were treated irespectfully by the personel. First time the receptionist claimed they have no room because the plumbing was broken as well as the room will be accessible only next day; when i asked to see the room the lady eventually agreed actually the room is "with people in it" and will only be accessible next day, despite i asked for the "reclamation book" the receptionist claimed she is does not know personaly where it is. Needed to insist and eventually i got it soon after 90-120 mins of talks. They tried to suggest me that if i would not make a reclamation they may give me a discount. I filled the reclamation and asked for being able to talk with someone from management. They refused and although i statyed there for 3 more nights no one from management wanted to talk to me about the incident.

  Thomas B... 

The employees were friendly, helpful and all the receptionists had good english language skills. The breakfast was more than adequate and also the room was clean, functional and also the whole trip was certainly value for money.