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Splendid Star 2 Hotel

Accommodation Type : Hotel

The Splendid Star 2 Hotel is a new extension of the local family-owned Outstanding Star group. It is located near the centre of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake.

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Hotel Rating

Average Rating: 97%

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  Latest Reviews

  Customer Review on 9 October 2015 

Staff here are second to none. Utterly incredible customer service and such genuinely personable individuals that work in the hotel. They went above and beyond what any guest would expect at a hotel and helped us sort out everything from buses to places to eat to tours. Our air cooling in the room was faulty at first along with the hotel manager stopped what he was doing to come to our room himself to fix it. Can&'t recommend the hotel extremely enough. So impressed and would come back in a heartbeat.

  Ian K. on 24 February 2015 

Very nice bedrooms but it is the staff who made the stay particularly pleasant. Often asking how you are and providing you a juice when returning from a trip. Also a woman called Jenny took care of booking our trips to each Sapa and Howloon Bay including all our transport and accomodation for a really reasonable price in comparison to some of the outside booking agents.

  Tom B. on 24 August 2014 

Upon arrival at the hotel we were greeted by all of the staff and given freshly squeezed fruit juice. our room was basic but really clean and comfortable with air conditioning and breakfast was included inside the daily rate. The staff at this hotel are great, they helped us sort out train tickets, halong bay tour, perfume pagoda, cabs and even called the hotel at our next destination to arrange a pick up. This made our stay much more pleasing right after a long plane journey.

  Customer Review on 28 May 2014 

Very warm and friendly staff, clean room, very good breakfast (a Lot to select from plus fruit)

  Filipe M. on 9 May 2014 

We&'ve loved Everything! If you&'re looking for a spot to stay in Hanoi, just don&'t hesitate, stay here! The hotel is new, really clean and with nice rooms. The location is just perfect: in a quite little street near the cathedral, you are on a walking distance to each top spot in Hanoi. The breakfast is amazing, from vietnamese conventional (pho bo and sticky rice) to western sandwiches (huge ones) and one of the most effective pancakes we&'ve eaten so far. The most effective for last: the STAFF! This was the most effective staff service ever! We couldn&'t been so nicely treated in a five star hotel! They&'ve arranged us everything: tours, transport tickets, free transportation to bus and train station, and transport to airport. Just as an example, in a day that we were just moving from Sapa to Cat Ba, and we weren&'t staying at this hotel in Hanoi, they let us take a shower, leave our baggage there during the day, and even provide us breakfast! Thanks guys for a excellent staying in Hanoi!

  Customer Review on 1 April 2014 

Good included breakfast with watermelon juice, eggs, pancakes, etc. Staff were really helpful. We ended up staying an extra 3 nights.

  David S. on 16 March 2014 

Very great location, helpful and nice staff, very great breakfast and very great accommodation.

  Xavier W. on 24 February 2014 

What We will remember the most from this place is the hotel&'s emphasis on hospitality. They really make sure you are comfortable and often ask you with a smile. The staff is really helpful as nicely as the services is Excellent. Our rooms are bright, super clean and extremely nice. Breakfast was stunning with plenty of choice. we booked Halong Bay and train ticket to Hue through hotel which I strongly suggest ( they brought us to the train station and even helped us into the train, uncover our cabin and place). So in case you would like to stay in Hanoi, take this Hotel, everything is nice and tidy as nicely as the staff helps you as much as they can!

  Thomas H. on 23 February 2014 

Best hotel during our stay in Vietnam. Right to the Old Quarter. Rooms and bathroom were large and clean, with TV, DVD recorder, computer, safe, minibar. Staff was soo warm and friendly and helpful. They speak really superb English and provide us juice, tea, coffee and fruits the whole day. For breakfast you can chose from a menu which contains a lot of diffrent meals and drinks. We also booked a tour to the Halong Bay with them and that was great, too. We looked around for a few other travel agencies but finally we booked in the hotel because it was cheaper than the agencies suggested by travel guides but seemed to be a similiar iterinary. Everything was great!

  Rosie D. on 7 March 2013 

Fantastic hotel right inside the center of the old quarter but down a noiseless street so no car noise! The room was fantastic with excellent facilities. Breakfast was very good too, you get a choice from a wide selection. The staff at the hotel go out of their way to ensure you have an incredible stay. They even let us use a room when we returned from Halong bay to have a shower. Definitely recommended, would stay here again in a flash.

  Ilia F. on 13 August 2012 

Great location! marvelous value for money- the room looks amazing and for the included breakfast they offer you a lot!

  Customer Review on 24 July 2012 

Very warm and friendly and helpfly staff. Gave superb informations on the city. Comfortably and clean rooms and superb breakfast.

* Splendid Star 2 Hotel rated 4.92 out of 5 based on 12 customer reviews. Hostel reviews with a star rating are sourced from HostelBookers.
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If you find Splendid Star 2 Hotel with the same booking conditions at a lower rate somewhere else on the internet after you have booked, we will refund you the total difference.

You can cancel your reservation free of charge up to 2 days before your arrival. Splendid Star 2 Hotel provides :

   Free Breakfast

   Free Linen

   Free Towel

   Free Luggage Room

Hotel Facilities

  Air Conditioning

  Credit Cards Acceptedd

  Currency Exchange

  Games Room

  Lounge Area


  24 Hour Reception


  Safety Deposit

  24 Hour Hot Showers

  Tours/Travel Desk

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