Jasmine Hotel

  Customer Review on 10 December 2011 

It delivered what it said (we spent a total of 6 nights there with Halong Bay within the middle). Free airport pickup, excellent location and helpfull staff who told us which busses to catch locally.

  Tara S. on 26 September 2011 

A pleasing place to stay, helpful staff, superb location, clean, felt secure as single female traveller

  Customer Review on 26 September 2011 

A enjoyable place to stay, helpful staff, outstanding location, clean, felt safe as single female traveller

  Elisha C. on 22 September 2011 

The staff made me really feel really safe and were so friendly and helpful. The price was a little high but i'm on a backpackers budget. In case you want a bit of solitude or relaxation it the right spot to be. They even let us have breakfast when it was finished. Luxury

  Louise P. on 2 August 2011 

Absolutely outstanding, helpful & friendly employees could not do enough for us. In a top location a short walk from the lake, old quarter, water puppets etc. Absolutely awesome. Will definitely stay there again

  Lynn K. on 18 July 2011 

Simply the the staff could not have been far more helpful and so friendly. They could not do enough for you. the breakfast was great. the location was fantastic too. They made our time in Hanoi wo much better than we could have hoped for. This is a little gem of a hotel due to the staff that work there including the cleaners ! Don't tell too numerous people about if otherwise it will get booked up when we next return ! Fresh fruit and water in bottles every day within the room - fantastic to take out with you !

  Graeme K. on 9 January 2011 

Due to changing our travel plans I left early but still had to pay for the room which was the only downside. The hotel is in a great location and again the staff were so helpfull and knowledgable. Had a small book in the room with all of the local favourites which turned out to have some great info over and above other guidebooks.

  Customer Review on 22 December 2010 

The employees was amazing! They were so helpful and accomodating. The rooms were a little price-ier than perhaps other places you could stay in Hanoi, but we loved it so much there, that we went back for another night when we travelled through Hanoi a second time. I have to write it again, the Employees were so great! (one example, we found ourselves back in Hanoi soon after an over night train ride at 4am, we went to just wait near the hotel until it opened, The doors of the hotel were locked up, but in about 2 mins a employees member noticed us outside, established up the hotel, let us use internet, got us coffee, and prepared our room in no time. They also provided us with breakfast. Over and above if you ask me! )

  Alison J. on 22 December 2010 

The employees was amazing! They were so helpful and accomodating. The rooms were a little price-ier than perhaps other places you could stay in Hanoi, but we loved it so much there, that we went back for another night when we travelled through Hanoi a second time. I have to write it again, the Staff were so great! (one example, we found ourselves back in Hanoi following an over night train ride at 4am, we went to just wait near the hotel until it opened, The doors of the hotel were locked up, but in about 2 minutes a employees member noticed us outside, opened up the hotel, let us use internet, got us coffee, and prepared our room in no time. They also provided us with breakfast. Over and above if you ask me! )